Our Services
Break/Fix ServicesRapid technician deployment to identify the problem, repair the issue, and minimize technology downtime.
Specialties
Onsite Support For Your Immediate Needs
Life would be simpler if hardware and software lasted forever, but it never does. When a break occurs, Totality Solutions provides onsite break/fix services. We will tailor our responses to your exact business needs in order to minimize costly downtime. It is our number one goal to have you back up and running as quickly as possible.
Repair
A technician will diagnose the root cause of your issue and repair the malfunctioning unit.
Replace
We offer rapid replacement services when your technology is beyond repair. Send units directly to site or to our depot.
preventive maintenance program
Choose a 1, 2, or 3-year service and preventive maintenance program for more protection. Programs include guaranteed response time, system user training, and many other perks designed to keep your company’s technology running smoothly.
Services to meet every need
We service all brands of audio, video, control, and conferencing equipment to ensure you have all the support you need.
Process
The Totality Solutions Method
Rapid Response Time
We handle service requests in real time, so we will dispatch a technician to your site as quickly as possible. If you are in our Priority One program, you can have a technician on site in less than one hour.
On Site Support
Depending on the job being requested, we will send out one or more experienced and professional technicians to identify and resolve your break/fix issues. Our technicians always come prepared to handle anything.
Results that last
When Totality Solutions is responsible for your technology solutions, we are committed to giving you results that last. We stand by our work and always strive to deliver long lasting solutions.
Reach Us Here
We are located in Charleston, South Carolina and committed to serving clients across the nation.Â
9433 Highway 78, Unit 8B
Ladson, SC 29456
(843) 310-4620
support@teamtotality.net
